LEMON LAW
Checklist


NEVER PAY FOR
AUTO REPAIRS AGAIN

LEMON LAW CHECKLIST FOR ACTION

  • When you take your vehicle in for service, completely describe the problem. Make sure the repair order shows the problem(s) you’ve described, the mileage on the odometer at the time of repair and the dates your vehicle was in the repair shop and was returned to you.
  • Make sure that an authorized dealer performs all warranty repairs. You must give the manufacturer or an "authorized" repair facility a "reasonable" opportunity to make needed repairs.
  • Make sure that every repair attempt is documented with a repair order, even if no repairs are made. You may need that documentation later.
  • Keep copies of all service records and repair orders.
  • If the problem isn’t being resolved, record all contacts with the dealer and any manufacturer’s representatives, noting the date and to whom you talked. Keep notes about telephone calls, letters, or personal conversations about your vehicle’s problems. Put all of this together in a binder or notebook.
  • Notify the dealer immediately if a repair attempt is not successful.
  • Do not stop making vehicle payments.

 

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