MISSOURI LEMON LAW

 

MISSOURI
LEMON LAW
COVERS
REPAIR ATTEMPTS OR DAYS OUT OF SERVICE COVERAGE PERIOD
A new motor vehicle, primarily used for personal, family, or household purposes. Does not include commercial vehicles, off-road vehicles, mopeds, motorcycles or recreational vehicles. 4 repair attempts or 30 business days out of service Warranty period or 1 year, first to occur.

Missouri Lemon Law Statute (Do on-page search for 407.560)

Missouri Attorney General - Lemon Law Info


MISSOURI LEMON LAW

The Lemon Law protects new-vehicle buyers by enforcing the manufacturer’s expressed warranty. Also included are demonstrators, or lease-purchase vehicles if a manufacturer’s warranty was issued as a condition of the sale. Exempt are commercial and off-road vehicles, mopeds, motorcycles and the non-chassis portion of recreational vehicles. The law applies while the vehicle is under the manufacturer’s expressed warranty or up to one year after the date of delivery, whichever expires first.

A vehicle may be a “lemon” if:

  • It has been in the repair shop for the same problem four or more times without correction.
  • It has been out of service for 30 or more working days since delivery.
Owners must report problems or defects in writing to the manufacturer. The manufacturer is allowed a “reasonable number of attempts” to correct the problem.

If the problem can’t be fixed in a reasonable number of attempts, the manufacturer can offer a cash refund or a vehicle of comparable value.

Dealers can deduct a “reasonable allowance” for customer use of the vehicle if a refund is given. If the manufacturer disagrees that you have a lemon, you can submit a complaint according to the manufacturer’s informal dispute settlement procedure.

The address and phone number of the manufacturer’s consumer appeals or arbitration center are in the owner’s manual. During this process the manufacturer may offer a settlement. You then must decide whether to accept the offer or go to court under the Lemon Law to pursue a refund.

 

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