NEVER PAY
AUTO REPAIRS AGAIN

SECRET WARRANTY

Sometimes a manufacturer makes a design or production mistake on a motor vehicle. A Technical Service Bulleting (TSB) notifies the dealer of the problem and how to resolve it. Because these free repairs are not publicized, they are called “secret warranties.” The National Highway Traffic Safety Administration (www.nhtsa.dot.gov) maintains a database of service bulletins filed by manufacturers.

In some cases the defect may require a manufacturer's upgrade or parts exchange to be installed by the dealer. If consumers have made enough noise about the defect the manufacturer will sometimes authorize the dealer to fix the defect and bill the manufacturer for all or part of the cost even if the original auto warranty has expired. The Secret Warranty can apply to new and used cars and to second or third owners.

Not every TSB means there is a secret warranty but if you bring your vehicle to the dealer to get a TSB defect corrected you definitely want to ask him about it.



 

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