OR DAYS OUT OF SERVICE
| "Motor vehicle" means a private passenger car, van or smalltruck which has been sold to a new motor vehicle dealer by a manufacturer.
||3 repair attempts for same problem - 30 calendar days out of service
||12 months or 12,000
miles, whichever occurs first.
South Carolina Lemon Law Statute
Consumer Affairs - Lemon Law Info
Q. Describe the steps I must take in getting a refund or replacement for my vehicle.
A. Before you request a refund or replacement you must first participate in any arbitration procedure the manufacturer may have established (the decisions are binding on the manufacturer). This type mediation is know as an "informal dispute settlement procedure." The "informal dispute settlement procedure" must:
1. set up requirements for consumer notification;
2. be free from the manufacturer's influence;
3. be free of charge to the consumer;
4. generally settle the dispute within 40 days
Q. What can I do if I am not satisfied with the mediation decision?
A. If after arbitration, you remain unsatisfied, you can then file suit in the courts.Consumers should remember to buy cars only from reputable dealers and should read the warranty carefully and save all documentation related to the car and to any repair work for their records. If you have problems with your new car you should begin to keep the following records: a description of defects and details of contacts(including the date and name of the person with whom you spoke); a log of the amount of time the car was out of service and complete written records of routine service.
Q. If the lemon law does not cover the car I purchased do I have any other recourse or protection?
A. Possibly. The general law of sale, including warranty law may still apply. In addition, you can always file a complaint with the S. C. Department of Consumer Affairs.